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PostPosted: Tue Oct 20, 2015 9:29 pm 
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Joined: Mon Oct 21, 2013 8:35 am
Posts: 73
As an avid user of the BRT, I was surprised to receive an email tonight telling me that my future subscriptions had been cancelled.

I then went onto their website and found this enigmatic statement:
If you are a paying subscriber to the telescope you may have noticed we have cancelled your PayPal recurring payment to the telescope. Your current subscription month will run as normal.

Unfortunately we can't provide any further information at this time. We will provide more information when we can.


Anyone got any idea what the problem is?


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PostPosted: Tue Oct 20, 2015 9:47 pm 
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Joined: Mon Oct 21, 2013 8:35 am
Posts: 73
Further to my last, a check on the BRT forum finds a message from the telescope's staff to another subscriber saying that he might have access after his current month's subscription is up.

Doesn't sound too hopeful for this excellent resource.


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PostPosted: Mon Oct 26, 2015 3:24 pm 
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Joined: Mon Oct 21, 2013 8:35 am
Posts: 73
The following message has appeared today (26 Oct 15) on the Users Forum and is an update from BRT staff:
the cancellation of the subscription means that as long as the telescope continues to work you will be able to use the telescope without charge. We are currently in the process of moving the base of the telescope from the University of Bradford and until the new arrangements are complete you will have free use. We are not taking on any new subscriptions whilst this happens. John


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